Frequently Asked Questions
Product Questions
What comes in the MakeCrate Starter Kit?
What do I get each month after I receive my Starter Kit?
Does everything I need come in the box?
Do I need a computer to use MakeCrate?
Do the kits include instructions?
What other resources are available if I get stuck?
What ages is MakeCrate recommended for?
Do you have any MakeCrates for younger children?
Do you have any MakeCrates for more advanced users?
I’m a teacher and I’d like to use MakeCrate in my classroom. Do you have bulk pricing for kits?
Gift Questions
Will my gift subscription renew?
Billing Questions
When will I be billed for MakeCrate?
Will my subscription renew automatically?
Shipping Questions
What are the shipping charges?
My MakeCrate hasn’t arrived this month. What should I do?
My MakeCrate was damaged this month. Can you help?
When will my MakeCrate ship each month?